The Box Doctors offers complete diagnostic services for your PC. We offer fully trained and experienced computer technicians to diagnose software issues with your PC as well as software diagnostic utilities to fully test your hardware.

We specialize in offering in home and in business service. In other words we come to you. This is for your convenience. Most people lead busy lives; work, kids, sports, etc. For most people it's not convenient to unplug their computer and haul it in to a service shop just to have it looked at. We can come to your home and check out your system while you are helping the kids with homework, fixing dinner, or working on your car; helping you maximize your time. If the issue is easy enough to fix on the spot we will, otherwise we can repair your PC at our shop and bring it back to you. This way we interfere on your personal time as little as possible.

As our goal is your convenience, you are more than welcome to bring your PC to us and pick it back up later. Our flexibility is the key to customer service.

We are able to diagnose hardware issues and replace any hardware inside your desktop PC from the motherboard to your sound card. Providing your hardware can be purchased or replaced with something purchased from the manufacturer or other retailer.

The only exception to this may be if you have a computer like a laptop and the motherboard goes out and the manufacturer does not provide the option to purchase just the motherboard from them. Situations like this may prove to make the repair process difficult. These situations are usually not the case but something you need to be aware of as a consumer.

Software and Operating system corruption can happen for any number of reasons. These reasons can be software incompatibility, the computer system being shutdown improperly, virus, system power losses or fluctuations.

Whatever the reason, software corruption can be fixed. Most people do not want to spend hours researching and fixing software issues. This is where our service comes in. Our technicians are able to recognize many types of error messages. We then identify the systems configuration, and use the manufacturer's online knowledgebases to quickly resolve software errors.

Hardware, as with all things, becomes outdated. Video games become bigger requiring bigger processors, more memory, or newer video cards. Applications used to create, edit, and distribute movies and audio that used to run on large servers are now being run on home PC's. Even simple word processors are getting bigger and more heavy duty. For all of these reasons most computer systems need to be updated from time to time.

This is where it is helpful to have a qualified computer technician assist you in deciding what hardware will best suit your needs and ensure a seamless integration into your current hardware and software configuration. Most people don't realize, or realize too late, that the software that is installed to make the new hardware work can cause issues with their current configuration. This is why it is usually better to have a technician install the new hardware and any necessary software rather than having to call a technician later to fix the failed install and/or failed fix.

Software needs to be updated from time to time. This may be to fix software bugs, or to add additional features. Upgrading software can have unwanted results. Current system configurations can cause software to not install properly or not work properly and in some cases, prevent the computer from functioning at all. Having a technician upgrade software can help prevent further software related issues if the upgrade or initial install did not go as planned.

Having a custom built PC can be one of the most cost effective ways of purchasing a new PC. When comparing the prices of a preconfigured PC, like a Dell or HP, to a custom built one the upfront cost for the purchase is usually close to the same. If the custom built PC can be configured with components found on sale or if the preconfigured PC is on sale there is usually little difference in price. One thing that is definitely apparent is the quality.

One other concern for PC purchasers is the warranty. This is something that you should be concerned about. The trend now by most PC manufacturers is to limit the time of warranty coverage. Most manufacturer's are moving away from 5 year and life time warranties to 90 day and 1 year warranties. I just recently purchased a laptop and the warranty covered 90 days. This means that if the laptop breaks within the first 90 days the manufacturer will pay to ship the PC to their repair depot and back. After the 90 day period the cost is mine. Usually along with this is that after the 90 days I will have to pay somebody in the support department just to setup a service call for a part I have already tested and proven to not work. This is because alot of manufacturer's are moving away from free phone based support. This is a growing trend with manufacturers as extended warranties can be costly to them.

With custom built PC's you are dealing with individual component manufacturer's on a part by part basis. Most component manufacturer's are still offering 1 year part warranties and anybody who builds a PC should offer at least a 60 to 90 day warranty on labor. With the state of warranties now available they are fairly equal whichever way you go.

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